TOSGT210 Certificate II in Tour Guiding

Click on attachment to open  TOSGT210 Cert II in Tour Guiding

Candidates may enter the qualification through a number of entry points including:

  • completing Certificate I General Hospitality or equivalent course
  • working in the tourism and hospitality industry for a period of time
  • leaving secondary school
  • seeking new employment opportunities.

To achieve a Certificate II in Tourism (Tour Guiding) a total number of 20 units must be completed.

CORE UNITS

TOSTJ2002A  Follow health, safety and security procedures

ADFAD1006A  Use workplace communication skills

TOSTJ2001A  Work in a socially diverse environment

ADFAD2007A  Work with colleagues and customers

TOSTJ2003A  Develop and update tourism and hospitality industry knowledge

Language

EFALN1001A  Read and write simple documents for the workplace in Portuguese
and
EFALN2001A  Read and write routine documents for the workplace in Portuguese

OR

EFALN1002A  Read and write simple documents for the workplace in Tetum
and
EFALN2002A  Read and write routine documents for the workplace in Tetum

Numeracy

EFALN1003B  Work with numbers and measures for the workplace

EFALN2003A  Work with number concepts for the workplace

Workplace Language

EFALS2001A  Conduct basic workplace oral communication in English
and
EFALS2002A  Read and write basic workplace information in English

OR

EFALS2003A  Conduct basic workplace oral communication in Portuguese
and
EFALS2004A  Read and write basic workplace information in Portuguese

Functional

TOSGT2004A  Provide arrival and departure assistance

TOSGT2001A  Develop and maintain the general knowledge required by guides

TOSGT2003A  Work as a tour guide assistant

TOSGT2002A  Prepare and present tour commentaries

ADFAD2003A  Perform clerical procedures

TOSTJ2004A  Receive and process reservations

ADFAD2004A  Promote products and services to customers

Work Experience

ADFAD1007A  Prepare for work experience

ADFAD1008A  Undertake work experience