• QUALIFICATIONS

Click on attachment to open  TOSAK317 Certificate III Accomodation Services

Candidates must have completed a Certificate II in Accommodation Services, have good numeracy and literacy skills, possess communication skills in basic English oral and written, have at least 6 months of relevant industry experience and have completed Grade 12 from recognized technical and vocational schools

To achieve a Certificate III in Accommodation Services a total number of 16 units must be completed. There are no elective units currently listed for this qualification

CORE UNITS

KUNUP3001A  Provide Service to Customers

KUNUP3002A  Coach Others in Job Skills

KUNUP3003A  Conduct Routine Workplace Communication in English

KUNUK3001A  Design and Produce Reports and Worksheet Documents

KUNUK3002A  Address Protocol Requirements

KUNUK3003A  Purchase Goods

KUNUK3004A  Maintain Financial Records

KUNUK3005A  Process Financial Transactions

Communication

KUNUP3004A  Conduct Routine Workplace Communication in Portuguese
OR
KUNUP3005A  Conduct Routine Workplace Communication in Tetum

Functional

TOSAK3001A  Conduct night audits

TOSAK3002A  Provide accommodation reception services

TOSAK3003A  Maintain cleaning storage area

TOSAK3004A  Clean windows coverings

TOSAK3005A  Wash furniture and fittings

TOSAK3006A  Provide valet services

TOSAK3007A  Provide lost and found services