• QUALIFICATIONS

Click on attachment to open  ADFAD211 Cert II in Administration

Candidates must have completed the Certificate I in Administration or able to demonstrate the Certificate I competencies before commencing this Certificate II.

Candidates need to have basic skills in language, literacy and numeracy to enter this qualification.

To achieve a Certificate II in Administration a total number of 13 units must be completed including a work experience placement of 2 weeks.

All modules must be completed (except in the language modules where an institution may choose one language either Tetum or Portuguese in the language proficiency or English or Portuguese in the workplace languages).

CORE UNITS

Safety and Environment

ADFAD1003A  Participate in safe work practices

ADFAD1004A  Use environmentally sustainable work practices

Administration

ADFAD2002A  Handle mail

ADFAD2001A  File and maintain workplace information

Communication Skills and Customer Service

ADFAD2005A  Communicate in the workplace

ADFAD2006A  Deliver a service to customers

Finance

ADFSF2001A  Maintain daily financial business records

Information Technology

ADFIT2002A  Create and use spreadsheets

ADFIT2001A  Produce simple word processed documents

ADFIT2003A  Use web browsers and email

Practical Work Experience

ADFAD1007A  Prepare for work experience

ADFAD1008A  Undertake work experience

Language

EFALN2001A  Read and write routine documents for the workplace in Portuguese
OR
EFALN2002A  Read and write routine documents for the workplace in Tetum

Numeracy

EFALN2003B  Work with number concepts for the workplace

Workplace Language

EFALS2001A  Conduct basic workplace oral communication in English
and
EFALS2002A  Read and write basic workplace information in English

OR

EFALS2003A  Conduct basic workplace oral communication in Portuguese
and
EFALS2004A  Read and write basic workplace information in Portuguese